Overview

A Store Category represents a distinct grouping of products within a specific store that are eligible for extended warranty coverage.

It is used to determine applicable protection plans based on:

• Product type
• Usage patterns
• Risk profiles

This classification enables stores to tailor warranty offerings to their unique catalog and customer base.

---

Unique Identification

Each store category is uniquely defined by:

• Store ID
• Product Category

This ensures that the same product category (e.g., Televisions) can have customized warranty rules across different stores—allowing flexibility in coverage, pricing, and eligibility.

---

Examples of Store Categories

Products within a store category typically share functional or physical characteristics. Common examples include:

• Consumer Electronics
  • Smartphones, tablets, laptops
• Home Appliances
  • Microwaves, washing machines
• Major Appliances
  • Refrigerators, ovens
• Mobility
  • E-bikes, hoverboards, electric scooters
• Furniture
  • Indoor furniture, outdoor furniture, mattresses, rugs

---

Coverage Options

Warranty coverage associated with a store category may include:

• Accidental Damage Protection
  • Drops, spills, and other unintentional physical damage
• Mechanical or Electrical Breakdown
  • Failures occurring after the manufacturer’s warranty expires
• Configurable Plan Features
  • Deductible options
  • Custom warranty durations

---

ℹ️ Recommendation:
The store category-based quotes functionality is primarily recommended for POS (Point-of-Sale) stores that do not have complete product-level information available in their catalog. This approach enables these stores to offer warranty coverage based on broader product classifications rather than individual SKUs.